Here are instructions for retrieving/resetting your password. Go to http://www.turnitin.com and try to login. At the next screen where it says Forgot Your User Name Click Here, click and enter your email address and last name. Click next. At the next screen answer your secret question and continue with the prompts in order to retrieve your password. Please make a note of your password because UMUC will not have a record of it
If you are an instructor and you don't remember your Turnitin user name (email address) you can write to email@example.com and the team can look it up for you.
Once you have logged in go to UMUC instructions for faculty using Turnitin at https://sites.umuc.edu/library/libresources/turnitin-faculty.cfm and continue with Step 2. Create a Class.
If you are a student and you have enrolled in your instructor's Turnitin class but you don't remember your user name (email address), your instructor can look that up in the Turnitin class.